Frequently Asked Questions

Where are you located?

36/40 Edge Street, Northern Quarter, Manchester, M4 1HN

What is your return policy?

We do not accept returns - all sales are final. However, we do accept exchanges in store or by way of store credit.

Many of our items within our inventory are sold by consignment meaning we sell items for many individual sellers/consignors. These consignors are paid out shortly after their item(s) sell. Because of this, we are firm on our return policy.

Are all the items you sell authentic?

KershKicks sells only 100% authentic product. We do not accept fakes or counterfeits. We guarantee the authenticity of every item we sell, as we have in-house authentication specialists who inspect all product that is taken in and put up for sale.

Does Kershkicks buy shoes outright?

We do "cash-out" for shoes for a reasonable negotiated price. we buy individual pairs and full collections! Please contact us at

I couldn't find an answer to my question. How should I contact KershKicks?

You have several ways to contact us. You can submit an inquiry through our website's contact form or email us at