FREE NEXT DAY DELIVERY ON ORDERS OVER £200

Returns

Returns Policy. 

We will only accept Products returned that:

  1. are returned to us within 5 days of purchase via our website, or 48 hours of purchase if purchased in our physical store;
  2. are accompanied by a valid proof of purchase; and
  3. contain all items included (i.e. all undamaged packaging) with the original Product.

 

We endeavour to process refunds as soon as the product is received by us, however refunds may take 10 - 14 days to appear in your account.

Please contact us by email (returns@kershkicks.co.uk) within 24 hours of receiving your order and we will issue you with the returns address. We recommend that the products are returned via registered and insured post. You will be responsible for the cost of returning the products to us. Please note that we are unable to refund any shipping costs. 

A refund will be subject to our appraisal of the Product and if the Product is returned in the same condition as sold. In order to prevent abuse, we reserve the right to limit the number of exchanges from a specific Customer.

 

Unwanted products. 

You are entitled to return an unwanted item within 5 days of sale in exchange for a KershKicks refund. A refund will be subject to our appraisal of the Product and if the Product is returned in the same condition as sold. In order to prevent abuse, we reserve the right to limit the number of exchanges from a specific Customer. 

We recommend that the products are returned via registered and insured post. You will be responsible for the cost of returning the products to us. Please note that we are unable to refund any shipping costs. 
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